Information We Collect
When you use the 27th platform, we collect certain information to keep services running smoothly and securely. The types of information collected include:
Name, email address, phone number, date of birth, and password provided during registration. This information is needed to verify identity and manage your account.
Device type, operating system, browser type, IP address, and language settings. This data helps us optimize platform display for the best user experience.
Transaction records in Malaysian Ringgit (RM), payment methods used, and deposit/withdrawal history. Card or bank account details are not stored directly by our platform.
Pages visited, games played, bets placed, session times, and actions on the platform. This data is used to improve services and detect unusual activity.
Purpose of Information Use
All information collected by 27th is used only for legitimate purposes related to platform operations. We will not use your data for other purposes without your prior permission.
- Identity Verification and Account Security — ensuring only you can access your account.
- Transaction Processing — handling deposits, withdrawals, and financial records in Malaysian Ringgit accurately and securely.
- Platform Improvements — analyzing how users interact with the platform to improve navigation and overall performance.
- Fraud Prevention — detecting and preventing suspicious or unauthorized activities that could impact other users' security.
- Service Communications — sending important notifications related to your account, security, or platform changes. We do not send marketing communications without your consent.
- Legal Compliance — complying with applicable laws and regulations in Malaysia when required.
Cookies & Tracking
The 27th platform uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device when you visit our platform.
Types of Cookies Used
Session cookies are used to maintain your login status while using the platform. Preference cookies save settings such as your chosen language. Analytics cookies help us understand usage patterns in an aggregated and anonymous manner to improve our services.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some platform features, including staying logged in.
Data Storage & Security
27th takes appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
All data transfers between your device and our servers are encrypted using industry-standard SSL/TLS protocols. Passwords are stored hashed and cannot be read even by our team. Our data servers are protected by firewalls, strict access controls, and continuous security monitoring.
Your data is stored only as long as necessary to fulfill the purposes described in this policy or to meet legal requirements. When no longer needed, it will be securely deleted or anonymized.
Third-Party Sharing
27th does not sell or rent your personal data to any third parties for marketing purposes. We may share information with payment service providers who assist us in processing transactions in MYR, or with relevant authorities when required by law. All third-party service providers working with us are bound by strict confidentiality agreements.
User Rights & Policy Changes
Your Rights as a User
As a 27th platform user, you have the following rights regarding your personal data:
- Right to Access — you can request a copy of the personal data we hold related to your account.
- Correction Rights — if your data is inaccurate or incomplete, you can update it via account settings or by contacting our support.
- Right to Deletion — you can request deletion of your account and personal data, subject to any legal data retention requirements.
- Right to Object — you may object to the processing of your data for certain purposes, including marketing communications if applicable.
To exercise any of the rights mentioned above, please contact our support team via email at [email protected]. We will respond to your request within a reasonable timeframe.
Changes to This Policy
27th reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated via notifications on the platform or emailed to registered users. The effective date of the latest version will always be displayed at the top of this page. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
Last updated: 2026. Any questions about this policy can be sent to [email protected].
Questions About Your Privacy?
Contact the 27th support team or check our FAQ for more information on account security and data protection.